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Hospitality workforce management

Run every shift like your best shift

Forecast demand, build and publish rotas, track time on the clock, and hand payroll clean numbers — one platform for hotels, restaurants and multi-site operators.

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Hospitality · Manager cockpit
H
Harbour Hotel Group
Week 24 · 3 locations · 48 staff
Rota published

Coverage gap · Fri 18:00

Harbour Bar · Server
Open shift

Timesheet approvals

Ready for review
5 pending
96%
Coverage
12
On the clock
3
Open shifts
Built for operators who take service seriously

Northside Hotels

Harbour Group

The Local Collective

Greenfield Resorts

Riverside Hospitality

Everything in one place

One platform, the whole shift cycle

From demand forecast to payroll export — Hospitality replaces the rota spreadsheet, the clock-in app, the group chat and the payroll re-keying.

Demand-led scheduling

Generate draft rotas from demand forecasts, fine-tune every shift by hand, and publish with policy checks — post-publish changes stay audited and staff are notified.

Time & attendance

Clock-ins matched to shifts, timesheets ready for one-glance approval, and exceptions flagged and resolved before they ever reach payroll.

Payroll-ready exports

Turn approved time into reviewed, versioned payroll batches with full lineage back to every time entry — export cleanly, no spreadsheets, no re-keying.

My Work self-service

Every employee sees their own shifts, clocks in and out, sets availability, claims open shifts and requests swaps — from any device.

Manager cockpit

Coverage and labour KPIs, alerts, approvals and recommendations in one view — with rankings across every location you run.

Team messaging & alerts

Built-in direct messaging, announcements and real-time notifications keep every shift in the loop without adding another app.

Scheduling

From forecast to published rota in minutes

Start from a demand forecast instead of a blank grid. Generate a draft, adjust it shift by shift, and publish knowing every change is checked, audited and communicated.

Draft rotas generated from demand forecasts and labour standards

Create, edit, assign and open individual shifts right on the grid

Publishing runs policy checks; post-publish edits are audited and staff notified

Schedule · Harbour Bar · Friday
Draft
Coverage 96%
Policy checks passed
M

09:00 – 17:00 · Server

Maya K
Assigned
T

12:00 – 20:00 · Bartender

Tom R
Assigned

18:00 – 23:00 · Server

No assignee yet
Open shift
+ Create shift
Publish rota
Employee self-service

Your team's day, in their pocket

My Work gives every employee their own corner of the platform — their schedule, their time, their availability — so managers stop being the middleman for every question.

Personal schedule with upcoming shifts and one-tap clock in / out

Availability and scheduling preferences employees manage themselves

Open-shift claims and swap requests, policy-checked automatically

My Work
NEXT SHIFT

Friday 09:00 – 17:00 · Server · Harbour Bar

You are currently clocked out

Clock in

Sunday brunch · 09:00 – 15:00

Open shift you can claim
Claim

Swap with Priya · Sat 18:00

Waiting for approval
Requested
Payroll prep

Payroll without the re-keying

Approved time flows straight into pay periods and payroll batches. Review exceptions, export a versioned batch, and trace any number back to the exact time entries behind it.

Pay periods and batches generated from approved time only

Exceptions surfaced and resolved before anything is exported

Versioned exports with full lineage back to every time entry

Payroll · 1 – 15 June
Period open
Harbour Bar

Batch #3 · v2

Generated from 214 approved entries
Exported

Batch #2 · v1

0 open exceptions
Reviewed

Batch #1 · v1

Superseded by v2
Archived
Export · gross + pay-code allocations, full lineage

Demand‑led

Forecast-driven scheduling

Multi-site

Locations, areas and brands

MFA + SSO

Enterprise-grade sign-in

100%

Audited workforce actions

Security & compliance

Enterprise-grade security as standard

Authentication is handled by a hardened, headless identity layer — so the front door is locked tight before a single rota is drawn up.

Multi-factor authentication

TOTP authenticator apps, recovery codes and passwordless WebAuthn / passkeys.

Single sign-on

Let your team sign in with Microsoft, Google or Facebook in a single tap.

Audit & transparency

Every schedule change, approval and admin action is logged — with transparency reporting out of the box.


Rotas used to eat half a day a week, and payroll another. Now the schedule starts itself from the forecast, the team swaps shifts without a single phone call, and payroll gets numbers we don’t have to check twice.

Operations director

Multi-site restaurant group

Ready to run smoother shifts?

Set up your locations, invite your team, and publish your first rota today.

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